RH Plastering Ltd ("we", "us", "our") is committed to protecting your personal information. This policy explains how we collect, use, and store data when you visit this website or contact us.
Who we are
RH Plastering Ltd
Company Registration Number: 17445337
Registered address: Swanley, Kent, BR8 8LT
Email: rhplastering45@gmail.com
What information we collect
We may collect the following personal information when you use our website or contact us:
- Your name
- Your phone number
- Your email address
- Your address or area (to provide quotes)
- Details of the work you require
- Technical data: IP address, browser type, pages visited (via analytics)
How we use your information
- To respond to quote requests and enquiries
- To provide plastering services you have requested
- To send you information about your booking or project
- To improve our website and services
- To comply with legal obligations
We will never sell your data to third parties or use it for unsolicited marketing without your consent.
Legal basis for processing
- Contract: to fulfil a service you have requested
- Legitimate interests: to respond to your enquiries and improve our services
- Consent: where you have opted in to receive communications
How long we keep your data
We retain your personal information for as long as is necessary to fulfil the purpose for which it was collected, or as required by law. Quote enquiries are typically held for 12 months. Customer records relating to completed work may be kept for up to 6 years for legal and accounting purposes.
Sharing your data
We do not sell or rent your personal data. We may share data with:
- Our website hosting and email providers, who are bound by confidentiality agreements
- Regulatory or legal authorities where required by law
Cookies
This website does not use tracking cookies. See our Cookie Policy for full details.
Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict how we process your data
- Data portability
To exercise any of these rights, please contact us at rhplastering45@gmail.com. We will respond within 30 days.
Complaints
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date at the top.
Contact us
If you have any questions about this privacy policy, please contact us at rhplastering45@gmail.com or write to us at Swanley, Kent, BR8 8LT.